Company responded
Bellamarie Oft

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fashionmia, do I have to beg for my money? (DAY 1)

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Ok, Fashionmia, you like to play? Good! You'll hear from me every single day, until you'll do the right thing. I bought 4 horrible dresses from you on December (see pictures). On May 28, you wrote that you ''surely will help (me) solve the problem.'' Then you added: ''We fully understand the situation, and we admit it's our mistake, please accept our sincere apology to you. We will mark your refund as urgent, our financial department will process your refund in first priority.'' One week later, nothing!!! The usual nothing. Don't you have any shame, any moral compass? Do I have to beg for my money? Do I have to write you every single day to ask for something you owe me? Do I have to remind you every single day the horror you sent me 6 MONTH ago? Do I have to remind you that you got 160$ from me and I got nothing from you? Do I have to remind you every single day how immoral, how despicable, how low this is? You promised to do the right thing. Do it! Give me a day, a specific day when your ''financial department'' will send back my money via PayPal. You have everything you need to transfer my money.
View full review
Loss:
$160
Cons:
  • Were horrible
  • No one responded to my emails or voicemails
  • Do not keep their promises to send out money back
Reason of review:
Poor customer service

Preferred solution: Full refund

2 comments
FashionmiaCares
Fashionmia Response

Dear CustomerThank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible.Thank you for your kind support and cooperation.FashionMia

Guest

Good luck with this company. It will be a miracle if they contact you and refund anything. The complaints against this place as well as their sister sites are unbelievable yet people continue to order from them and have problems.People should just support their local community businesses and not go out of the country for shoddy merchandise.

View more comments (1)
Neal Pnv

Obsessed with FashionMia!!!

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My experience with FashionMia is Amazing, you guys have the best assortment of clothes, I love how I can find everything I was looking for, and everything is cheap!? I like the reliability you have demonstrated, the items are Always the perfect size and the price is conveninet, I say it again.

Scrolling down I always see beautiful items, I think I filled the cart too much, the clothes are just too pretty.

Good value for money, and that lets me buy more things, thanks for being my new style store guys, and thanks again for always being there to answer consumer's questions, that's really helpful.

It is incredible, thank you again FashionMia, your brand is really good, I am definetly going to buy more from you!!! i suggest it to everyone

View full review
Pros:
  • Very much
  • Design
  • I love fashionmia
Reason of review:
Good quality
Regina C Gmn

Scam Scam Scam Scam Scam

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I have ordered from them prior and usually they would allow me to replace the item they claim is out of stock with another of equal value this time someone by the name Kitty took it upon herself to cancel my order she claims is out of stock and didn't even allow me the option to replace it with other items of equal value nor a refund I have been going back and forth with them trying to at least get replacement items in place of items I paid for and have not received and to add insult to injury they have the nerve to ask for extra money to send items which I paid to get shipped express already not only is that illegal they post on their site do not give extra money or credit card info to anyone asking for additional fees cause its fraudulently yet they are holding my money hostage and trying to illegal solicit extra money from me! !
View full review
Reason of review:
Order processing issue
3 comments
Guest

Try reaching out to the International Consumer Protection for help. you can find them on line.

The FTC also supports econsumer.gov, a project sponsored by the International Consumer Protection and Enforcement Network ICPEN and consumer agencies in more than 35 countries.

Consumers can use econsumer.gov to report cross-border complaints. Enforcement agencies can use those complaints to investigate fraud.

Guest
reply icon Replying to comment of Guest-1545513

This has happened to me with Kitty Mia, they have jacked me around since my order in September. They have quite a few excuses as to why they can't get me my order.

Now it is fraud, and I am doing everything in my power to get the word out NOT to order from these people. Next is econsumer.gov!

Guest

Dear Customer Thank you for your order and sharing. We are sorry to let you wait for such a long time. we have checked this order and sent an email to you, please check your inbox then let us know if anything you need our assistance :) Thank you FashionMia

View more comments (2)
Company responded
Anonymous

Unfulfilled order...

I placed an order in July with Fashion Mia after reading that the company was in California! It is now September and the order remains incomplete even though the last packing slip states other wise. This company must be in the business of get them once, because I have attempted to contact them by phone with no success... You may have gotten me, but I will let everyone I know not to do business with Fashion Mia. Instead of Fashion Mia the name of the company should be more like Fashion Nightmare! How can you rightfully tout that you have a 30 day return policy when you know it takes over 60 days just to receive the order???
View full review
Reason of review:
Order processing issue
1 comment
FashionmiaCares
Fashionmia Response

"Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia "

Gheorghe R

Best dresses ever

Fashionmia - Best dresses ever
Fashionmia - Best dresses ever - Image 2

FashionMia is one of the sites I use very often when it comes to dresses, but I also use it for accessories. From here I have the most beautiful pearl statement necklace.

I am very excited about this site beacause I have very beautiful clothes from here.

I think I have placed the fourth order now and I look forward to it because I took some special things on the beach.

I also atach the photos with one of my dress and with my pearl necklage to see how beautiful they are. I hope you also like them.

Last winter I buy a very nice trench coat and I wear it all the season and it looks wonderful and I was very appreciated

View full review
Reason of review:
Good quality
Company responded
Anonymous

They never returned my money!

I ship everything back to them as instructed and they never refunded my money! It's been 10 months!!
View full review
Reason of review:
Problems with payment
2 comments
Dawn G Atn

They didn't return mine either. They are a scam

FashionmiaCares
Fashionmia Response

"Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia "

View more comments (1)
Anonymous

I ordered a dress they never send it nor a refund.

I purchased a dress on August 16, 2018, I send an email to them that I never got my dress, I sent them the withdrawal information from the bank to show proof of purchase, they asked for more information I went to the bank again, the bank gave me a transaction journal with the withdrawal information on it. I sent it to them. I sent the information to them three times and they keep telling me get more information from the bank and that they cannot give me a refund if they bank do give them the correct information, what more information could they need if they see their name and the money they withdrew from my account. They are the most dishonest company I have ever dealt with. They are thieves. Need to be put in jail for their dishonesty.
View full review
Reason of review:
Order processing issue
Company responded
Suzanne D Xvz

Buyer Beware!!!

I ordered a coat back in January 2018. Did not received it after 3 weeks. Requested a refund. Now 8 months later, I still have not received a refund. Email upon email has asked me to be patient. They offered a coupon to use on the website. I refused and request a full refund. Every email has been another excuse why I have to continue to wait. Now they tell me that cannot give me a refund because it has been over 6 months. I have now threaten to contact Pay Pal and the Federal Trade Commission. Stay clear of this company they are crooks and do nothing but take your money and don't deliver the product and don't refund your money. STAY AWAY FROM THEM!!!
View full review
Loss:
$50
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

2 comments
FashionmiaCares
Fashionmia Response

"Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia "

Guest
reply icon Replying to comment of Fashionmia Response

The order number is B218****. I also have the many, many, many, emails from your "Customer Service Team".

They continue with the excuses and the offering of a coupon, in place of a refund. Also, on the website under my order it states that it has been refunded? No, it has not. received another email today.

Asking me to be patient and offering me another coupon??

I'm looking at close to 9 months now to get this refund. I'm past the point of being patient.

View more comments (1)
Chantell Aac

Excellent find of everything

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Beautiful clothes without a doubt and the best attention .. !! Recomendadisimo then all the best and with great prices Like I loved it, I will return without hesitation! The girl who treated me a real charm. 100% recommendable! Great clothes, what I liked the most, besides Lorena is charming. At all times pending and dressed for ideal occasions, dreamy! I found there the perfect dress for super pretty. It was the feeling !! One hundred percent recommended. Like I finally found someone who could advise me on what was best according to what I was looking for. So a super 10 girls, you are great! Exceptional treatment! So it's good to buy. Variety and good taste. To repeat for sure. Great value for money .... and the attention of the exquisite staff! Spanish fashion very fresh different
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Reason of review:
Good quality
Company responded
Molly M Lga

Extremely angry

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Fashionmia - Extremely angry
Fashionmia - Extremely angry - Image 2
I order leather leggings in January, paid extra to have it shipped in two weeks. You collected the money and never processed my order. Said I would be refunded in March. Every email I have sent since then has not been responded too. Every phone call I make gets unanswered. I want my refund and I want it soon. My lawyer has every copy of every email, every attempt to call. This is a horrible way to do business. I'm going to make it a point to post every dealing with fashionmia on every social media site. You are scamming people.
View full review
Reason of review:
Order processing issue
3 comments
FashionmiaCares
Fashionmia Response

Dear CustomerThank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department quickly.Thank you for your kind support and cooperation.FashionMia

Guest
reply icon Replying to comment of Fashionmia Response

That isn't a real site, wanna try again? Or talk to my lawyer?

Guest
reply icon Replying to comment of Fashionmia Response

Order number B219****. Refund my money

View more comments (2)
Company responded
Anonymous
map-marker Irving, Texas

The worlds number one crooks

Your companies cheat peolple .A highway robert company Sad Sad
View full review
Reason of review:
Bad quality
1 comment
FashionmiaCares
Fashionmia Response

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

Anonymous
map-marker Milwaukee, Wisconsin

Run the other way

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Did not receive when told. Received 2 items cheaply made,way too small,when trying to contact company on how to return did not receive response. Never answer their 24 hour phone and never returned any calls. Pay Pal no help. i felt they were stringing me along with the statement no worries then they dropped me like a hotcake when i called my credit card company out of concern just more misery. Took months with Credit card company as i was being billed for other items i never received. Pay Pal sent cc company document i received order . i rec. 2 items and was being billed for the entire order. So cc company rejected even though i kept telling them i received only 2 items.Keep all info for this company. Take screen shots of everything. i ended up spending about $40.oo for faxing info to cc company as they want documentation. Items came from China . They will continue to do this as long as they are getting away with it. want nothing to do with them ever
View full review
Cons:
  • Customer service and refund not being received in timely manner
  • Return policy
  • Unethical
Reason of review:
Return, Exchange or Cancellation Policy
Company responded
VS

Poor Quality of material and Worst service

Order number ---B238**** . Order was placed for a Shirt with 5-7 days delivery estimate. It took 4 weeks for delivery that too after 2 reminders and the Quality of materiel used is WORST. I am highly disappointment with the quality of materiel used for shirt and the service rendered as against estimates delivery times. it is manufactured in China and has very low quality..... one should not waste Time looking at this site even.... It uses Cheap material and provides unreliable service .....Complete Wastage of time and money. Pricing is not cheap in terms of cost but the quality of shirt is Worst.. I will not recommend anyone to buy any item from Fashionmia site.
View full review
Loss:
$20
Reason of review:
Bad quality
1 comment
FashionmiaCares
Fashionmia Response

Dear Customer Thank you for your order and sharing. We are sorry for the inconvenience to you. we have checked this order and sent your an email to your email address, please check your inbox then let us know if anything you need our assistance :) Thank you FashionMia

Christobal Zcf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wow One of the Best Site

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I had purchased too many products from various Online Shopping Sites but all these products are just my money wastage and when I did shopping on this SItes, I found superb products and having superb Qualities.

That's why I am proudly saying that this is the best Online Shopping Site which I had never seen before.

Don't compare this amazing online SHopping Site to the other Worst Online SHopping Site and I am so thankful because I got what I want.

Real wide. New, refurbished or used. Almost anything and Almost all the products are just Awesome.

The Price is also Okay and here you will see various Payment options. That's also a good thing.

Customer Service is also superb.

Thank you so much

View full review
Reason of review:
Good quality
Company responded
Anonymous
map-marker Winter Park, Florida

Items not received

I have prdered and paid for items not recived
View full review
Reason of review:
Order processing issue
1 comment
FashionmiaCares
Fashionmia Response

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

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