New Reviewer

Where is my dresses I am ordering last month but my dress is not coming to can you tell me please restate my dress is coming

Fashionmia - Where is my dresses I am ordering last month but my dress is not coming to can you tell me please restate my dress is coming
Where is my dresses Which day my dresses coming
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1 comment
#1613298

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1422428 Review #1422428 is a subjective opinion of poster.
Location
El Segundo, California
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
New Reviewer

It was lovely to visit the store

It was lovely to visit the store. I loved visiting the store, everything is decorated in a very beautiful way. When I came to the dress section I was in love with her beautiful designs, I liked them all. The vetido I stay with the pefeccion, I look great with the heels...
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ID
#1422403 Review #1422403 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
Product
Fashionmia Dress
Pros
  • Clothing line to choose from
Reason of review
Good quality
New Reviewer

Clothes does not fit ......who do i send the return too

Fashionmia - Clothes does not fit ......who do i send the return too
Ordered a jacket for my mom. The jacket is way too small for her. We went by their sizing chart. I initiated a return on their website and have not received any email telling me how to return the item. It has been ten days since I initiated the return. My order number...
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1 comment
#1612634

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1422150 Review #1422150 is a subjective opinion of poster.
Location
Houston, Texas
Product
Fashionmia Jacket
Reason of review
Poor customer service
Loss
$29
Preferred solution
Full refund

Disappointment

I'm so disappointed with the delays in sending the orders. I purchased a coat on November, 19th. Almost a month later, I haven't received it yet. Even when they stated I should be receiving it "normally within 3-7 days". I was planning to wear this item on my trip to NY for Christmas and now I have to go to the shopping and spend more money on another item at the last minute because of your poor service. It is extremely inconvenient! I hope you take criticism seriously in order to improve your Customer satisfaction
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1 comment
#1612633

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1421656 Review #1421656 is a subjective opinion of poster.
Location
Doral, Florida
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
New Reviewer

Short delivery no refund

Ordered 6 items comes only 4, promised to refund but never receive money back, requested additional US$5.00 to reprocessing the balance order, re-send US$5.00 but no shipment received. It is cheating cheating customer, Never Never deal with this company.
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1 comment
#1612632

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1421387 Review #1421387 is a subjective opinion of poster.
Location
Toronto, Ontario
Service
Fashionmia Shipping Service
Pros
  • Look of product
  • Style of the cloths
  • I like the product and style
Cons
  • Treat customers as fools
  • Issues resolved too slow or not at all
  • Refund not being processed after 5 months waiting
Reason of review
Problem with delivery
Loss
$60
Preferred solution
Full refund
New Reviewer

Return Cloths

I want to return my cloths. Which address should I send the cloths. My order number is B245****. Thanks!
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1 comment
#1612631

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1421236 Review #1421236 is a subjective opinion of poster.
Location
Arlington, Virginia
Reason of review
Return, Exchange or Cancellation Policy
Loss
$90
Preferred solution
Full refund
New Reviewer

RETURN MERCHANDISE

I got merchandise in ending October was too small so I returned on November 10th never got the credit on my account have the tracking number tracking number is 943461****829885****89 ups store #5049 shipping date Nov 2018
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1 comment
#1612630

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1420792 Review #1420792 is a subjective opinion of poster.
Location
Oak Brook, Illinois
Service
Fashionmia Customer Care
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

They never sent my clothing! And sent fake tracking numbers

Today is 12/11/18, i ordered items back in may of 2018 and have yet to recieve them. I reached out to them multipke times. Only got a weird looking text and even weirder looking email with tracking numbers. Moral of this story, they never contacted me after the fake tracking numbers. So now i am going thru my bank.
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1 comment
#1612629

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1420676 Review #1420676 is a subjective opinion of poster.
Location
New Albany, Indiana
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
New Reviewer

My order arrived without mishap

My order arrived without mishap. I ordered a beautiful dress to wear on the weekend and I arrived on time, I was worried, I thought I was going to be late, but thanks to the online team at this store, the logistics were very good and the whole process was satisfactory. That's what I like to buy online, that my order arrives fast and that it arrives exactly what I ordered and not a different product, something that has happened to me in the past with other stores and is an unpleasant and cumbersome experience since there is to return the product and wait for you to send again the correct product which is hopeless, this time it was not, thanks for your efficiency.
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ID
#1420412 Review #1420412 is a subjective opinion of poster.
Location
Apple Valley, Minnesota
Service
Fashionmia Shipping Service
Pros
  • Delivery
Reason of review
Fast order processing

Items

Be warned they have terrible customer services. I ordered an item and attempted to cancel within reasonable time to receive refund after seeing the reviews. I emailed me over ten times back to back in order to get a response. They said I would receive partial refund...
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1 comment
#1612628

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1419670 Review #1419670 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Service
Fashionmia Customer Care
Reason of review
Poor customer service
New Reviewer

Bad services

I was order a women's winter coat 2weeks ago still i haven't received?
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1 comment
#1612627

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1419436 Review #1419436 is a subjective opinion of poster.
Location
Cambridge, England
Service
Fashionmia Shipping Service
Reason of review
Order processing issue

Poor Quality Clothing

Two of the dresses that I ordered were literally made of the thin plastic that they make fold up rain hats with. If I wore these dresses they wold rip off of me. One dress smelled moldy. One dress had the neck zipper mistakenly sewn into the waistband. The fabric dye...
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1 comment
#1612626

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1419218 Review #1419218 is a subjective opinion of poster.
Location
Rockville, Maryland
Product
Fashionmia Dress
Reason of review
Bad quality
New Reviewer

Cheap=wrong sized clothes

Could say a lot of negative things about Fashionmia clothes---wrong sizes, way too small for 3x---cheap material and made nothing like pictures--and very poor customer service---will never return calls and talk to you personally---such a disaster,(and costs too much to...
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1 comment
#1612625

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1419026 Review #1419026 is a subjective opinion of poster.
Location
Greenville, South Carolina
Product
Fashionmia Clothing
Reason of review
Bad quality
Loss
$86

Not good at all. I paid for the shipping yet, is still not here.

One of my order is still not with me.
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1 comment
#1612624

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1417648 Review #1417648 is a subjective opinion of poster.
Location
Shelton, Connecticut
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
New Reviewer

Please do not shop online at Fashionmia

I ordered on 11/11/2018 but the order status was always in progress and was taking forever to ship it. So I canceled my order on Nov 26. Again it takes forever to get my refund back, the only contact info was via email. There's no phone number to contact them. As future references, please do not charge your customer until you have shipped your items, you can definitely check our credit card to see if it's valid by -$0. Please speed up your processing, I don't ever want to wait a month and the order still says the order is processing. For people with the same experience please file a complaint on Fashionmia at the website of Federal Trade Commission, FTC complaint assistant! I already submitted a complaint, the more voices, the better it is to fight back. Thanks!
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1 comment
#1610747

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1417496 Review #1417496 is a subjective opinion of poster.
Location
Glasgow, Montana
Service
Fashionmia Shipping Service
Cons
  • Waiting for refund
Reason of review
Return, Exchange or Cancellation Policy
Loss
$96
Preferred solution
Full refund