New Reviewer

I had to return my purchase

I had to return my purchase. I had a mistake when choosing the size of a dress that I bought that I liked very much I saw it. When I arrived and I tried it, it looked very beautiful, but it was not my size, it was very big, because I'm thin and everything was because I made a mistake when selecting the size. This worried me a little so I proceeded to communicate quickly with the customer service, which I clarified the size of the sizes indicating that I would not worry about returning the dress and they would send me again another with the correct size No additional cost and that's how it came to me again and now I look great.
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2 comments
#1620364

it is a fake review.

#1618626

Thank you for your order from Fashionmia. I am very happy to hear that you are satisfied with our products.

Fashionmia is a reliable online shop and we are making efforts to offer customers a great shopping experience with us. Also there is strict quality assurance before each product is packed and shipped. Thank you for your trust.

Anything needs our help when shopping on Fashionmia, please feel free to contact us. Have a nice day:) Fashionmia.com

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ID
#1429073 Review #1429073 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
Product
Fashionmia Dress
Pros
  • I ordered a hooded dress which turned out to be a great fit
  • All system
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

THE CLOTHES LOOK VERY CHEAP WILL NOT REFUND ME

I HAVE WAITED 2 MONTHS FOR A REFUND AND FILED A COMPLAINT WITH THE BBB AND THE GOVERNMENT HERE I WANT MY MONEY AND THEY HAVE SAID THEY ARE REFUNDING ME FOR TWO MONTHS THEY ARE RIP OFFS ANFD LIARS JUST LIKE THESE PEOPLE FROM *** LAND ARE SLIMY!
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2 comments
#1616715

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

#1618248
@FashionmiaCares

So your only review is buying from your own site? Then you're "customer service rep" yeeeeeahhhhhh

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ID
#1428812 Review #1428812 is a subjective opinion of poster.
Location
North Canton, Ohio
Product
Fashionmia Dress
Cons
  • Picture on website and real product not match
  • No response to refunding money for cancelled order
  • Wrong sizes posted
Reason of review
I WANT MY REFUND
Loss
$60
Preferred solution
Full refund

Poor quality and no response to refund request.

Tried calling, sent email and mailed them the refund form with the return on 11/26/18. No response yet.
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2 comments
#1615640

Adding my order # B244**** ordered 10/17/18. Shipped 10/27/18 Tracking # 300671****45.

Please respond with a refund as soon as possible. My comments and review could change drastically if I am refunded the full amount. I was charged another $21 to mail the return back. I look forward to your response.

The indicator at the top of this comment section said I was at 51 words and now says 69. Hope this is sufficient.

#1616142
@PissedConsumer1615640

Dear customer, Thanks for your order on Fashionmia. We are really sorry for the inconvenience to you.

I have checked your order and sent an email to you, could you please check your inbox later? If you have other questions, please reach out to comment@orderplus.com Fashionmia

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ID
#1427606 Review #1427606 is a subjective opinion of poster.
Location
Cordova, Maryland
Service
Fashionmia Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Worms within the website

I suspect that there ARE some "insiders" from Fashionmia circle/staff for the following reason :- first --as soon as I tried to inform other customers that another person had been approached WITH PAY offered to "praise" the Fasjionmia company, the website cut me off; secondly,--I was trying to explain how one can legitimately obtain a refund via one's own reputable credit card, then, within seconds I was given this very nickname "Repulsive spider"--I thought, likewise, I think that person is definitely a disgusting [degoutant or repilliente] worm of the worst kind. People who scam other human being are as low as they can go Warning : there can be a store in California with this name, BUT the scam from China indeed use this same name and fleece potential victims via Paypal in California
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1 comment
#1616144

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1426231 Review #1426231 is a subjective opinion of poster.
Location
Arlington, Virginia
Service
Fashionmia Customer Care
Reason of review
Poor customer service

Refund or lack off

This company has the worst customer service I have ever come across if you have a y sense don't use them. Offered refund by thus company then a new person came on with that I had a voucher which i explained did not work they themselves could not get this to work and I was offered a cash refund completed a firm they sent me but still no refund this has been going on for months.
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1 comment
#1616146

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1425881 Review #1425881 is a subjective opinion of poster.
Location
Birmingham, England
Service
Fashionmia Customer Care

Horrible Company

I have had a horrible experience with this company. I placed my order for 4 tops in November. It took them one week for them to process. Then they don't have my size but no email was sent to inform me to place an replacement order. I had to contact them and then they placed a replacement order. Four weeks later, they sent the order but missing one top. I contacted them for missing order, they sent me a bunch of tracking number, which I don't know which is which and blamed it on US postal service. This company is a scam and never buy again!!! Buyer aware.
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1 comment
#1614852

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1425540 Review #1425540 is a subjective opinion of poster.
Location
Houston, Texas
Product
Fashionmia Clothing
New Reviewer

Returned 5 items, still no credits to the ewallet. BAD COMPANY, DO NOT BUY

All 5 items purchased looks nothing like pictured... very cheap textiles, very poor workmanship. No refunds/Only e-wallet credits are offered to shop in their store, and to make things worse, they say they never received the return merchandise, so they are not providing e-wallet credits either. A bunch thieves......... they know how to work the system to get your money, and keep it............ dont every buy from them.......... warning.
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1 comment
#1615478

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1425514 Review #1425514 is a subjective opinion of poster.
Location
Irvine, California
Product
Fashionmia Clothing
Cons
  • Consistantly say they do not receive returned merchandise
  • No refunds
Reason of review
Return, Exchange or Cancellation Policy
Loss
$105
Preferred solution
Full refund
New Reviewer

Not satisfied with the product and with your service

I received my order (order # B244****) after one month of placing the it. i placed my order on November 28 i received it the first week of December and since then i've been trying to get in contact with you to return the product. Delay in answering my emails greater than 36 hours asking for the address to return the items, and when i received a reply i didn't get an answer to my question which is the returning address. I sent 2 returning requests online the last one was on December 9, 2018 and till now i didn't receive the returning ticket. You are supposed to send the returning instructions with the shipped items to provide a quick and better customer service instead of keeping the customer waiting. who will be held responsible if i passed the 20 days to return the product?! Im sorry to tell you that im very disatisfied and it is the first time and last that i buy from fashiomia. Samar
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3 comments
#1614452

I still never received a refund or product only excuses, I placed a order for a dress for an event back in August, still nothing, I gave up, will never order anything from these pack of thieves again and I have warned my friends and family not to order from them. Total rip off artist, they should be shut down.

#1614851
@PissedConsumer1614452

Dear customer, Thanks for your order on Fashionmia. We are really sorry for the delay.

Could you please offer me your order number at comment@orderplus.com so that I could be to track your order in our system and reply to you asap. Thanks for your understanding in advance.

#1614185

Dear customer, Thanks for your order on Fashionmia. We are really sorry for the inconvenience to you.

I have checked your order and sent an email to your registered email address.

Could you please check your inbox later? If you have other questions, please reach out to comment@orderplus.com.

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ID
#1425215 Review #1425215 is a subjective opinion of poster.
Location
Montreal, Quebec
Service
Fashionmia Shipping Service
Reason of review
Poor customer service
Loss
$64
Preferred solution
Full refund

WE ORDERED SOME GOODS FROM THIS COMPANY AND THE SHORTLY AFTER FOUND THIS COMPANY TO BE FRAUDULANT. WE CANCELLED THE GOODS AND REQUESTED THE MONEY BACK THAT WAS 6 WEEK AGO.

WE HAVE NO GOODS. PLEASE NOT DO NOT BUY FROM THIS COMPANY THEY ARE FRAUDSTERS AND YOU WILL BE SCAMED. THE ONLY WAY WE WILL GET OUT MONEY BACK IS FROM THE CREDIT CARD COMPANY WHO I HOPE WILL IN TURN INVESTIGAE THE COMPANY.
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1 comment
#1614188

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1424973 Review #1424973 is a subjective opinion of poster.
Location
Northampton, England
Service
Fashionmia Customer Care
Reason of review
Return, Exchange or Cancellation Policy

My. Order

Hi, what happened with my order: more them a month, they get the money since nov. 8, today is dec 15....Where is my order plse? Maulaine Charles.
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1 comment
#1614187

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1424737 Review #1424737 is a subjective opinion of poster.
Location
Raleigh, North Carolina
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
New Reviewer

Scam!

Here is my experience 1. Ordered from them, but only receive part order, the items I got were NOTHING match their picture. Contact them for return, they never gave me the return address but say "it will be too much trouble for you to return", and said will gave me the...
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1 comment
#1614186

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1424552 Review #1424552 is a subjective opinion of poster.
Location
Covington, Kentucky
Product
Fashionmia Clothing
Cons
  • Poor quality
  • Agree to refund but never did
  • Only shipped part order
New Reviewer

Wonderfull

I really like this online store. It is neatly organized and it's very easy to find dresses, shoes, tops and whatever it’s is you are looking for. The site is really organized categorically for easy user navigation. I browse through it a couple of times per week and. i love it
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1 comment
#1614848

Thank you for your affection in Fashionmia, which means everything to us. Welcome visiting us again. We exist for you forever.

ID
#1423675 Review #1423675 is a subjective opinion of poster.
Location
Pabna, Rajshahi
Product
Fashionmia Dress
Pros
  • All
Reason of review
Good quality
New Reviewer

Remaining orders undelivered

Last March 21, 2018 I ordered 6 items only 3 items arrived amounting to $44.41. The remaining 3 items a denim jacket, neck plain blouse, knitted hat total amount of $55.85 has not been delivered to this date Dec. 13, 2018. They requested me to pay Insurance which i did & e mailed them 5 times regarding this & now i think they already block me in their email because of undelivered post messages.
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1 comment
#1613296

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1422864 Review #1422864 is a subjective opinion of poster.
Location
Cupertino, California
Service
Fashionmia Shipping Service
Cons
  • Items have not been delivered
Reason of review
Order processing issue
New Reviewer

Where is my order?

I have left a email no response The dress still has not come ordered Over a month ago
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1 comment
#1613297

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1422790 Review #1422790 is a subjective opinion of poster.
Location
Novi, Michigan
Service
Fashionmia Shipping Service
Reason of review
Order processing issue
New Reviewer

Order

i thought i had placed an order yesterday 12/12/18 for a pink hooded winter coat ,gave my credit card number and no info if this order was actually placed. i need to know ,please reply asap so i am aware thank you and have a nice day! ann
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1 comment
#1612524

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number at comment@orderplus.com so that I could be able to solve your problem as soon as possible. Thank you for your kind support and cooperation. FashionMia

ID
#1422518 Review #1422518 is a subjective opinion of poster.
Location
Hartford, Connecticut
Product
Fashionmia Coat
Reason of review
Order processing issue
Loss
$34
Preferred solution
Deliver product or service ordered