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Love, love love Fashionmia

5.0
Details
I am a returning customer and Fashionmia has never failed me..great customer service, unbeatable prices on everything, which is great if you are a college student like myself and do not have the alot cash. Quality of clothes are on point, lets not forget fast shipping. if there's a problem they go out of their way to please their customer in a timely manner. altogether I am very satisfied. there were a tiny issue with my order and they took it upon themselves to solve the issue in a very timely manner. Best online place to shop and not break a bank, I will definitely come back to shop at Fashionmia.
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1 comment
FashionmiaCares
#1281199

Thank you so much for your order and sharing ,welcome visiting us again !

ID
#995093 Review #995093 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Pros
  • Timely communication
Reason of review
Good customer service
Tags
  • Quick Delivery
5.0
Details
"This is my 2nd time purchase from Fashionmia.I have place an order in December for 2 products ... 1 items are not fitting... I have send an email about it and the same day I got an answer back .this company really cares about their customers! I've got also previously...
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1 comment
FashionmiaCares
#1281200

Thank you for your post,you've been so generous to share it all.

It's delighted to know you are satisfied with our service :) Welcome visiting us again !

ID
#995087 Review #995087 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Pros
  • Excellent
Reason of review
Good quality
5.0
Details
I wish to thank Fashionmia for their quick response to my emails each time I have written to them about my order. I did not know what to do at first when my order was not suitable but all the staff put me on the right road to recover whatever I wanted each time It is...
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1 comment
FashionmiaCares
#1281201

Thank you for your order and sharing here with us :)

It's delighted to know you are satisfied with our service :) Welcome visiting us again !

ID
#995020 Review #995020 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Pros
  • I liked
Reason of review
Good customer service
Tags
  • fashionable
This is the worst online shopping I have ever had. I wouldn't recommend them to anyone. Fashionmia is a nightmare!!!!This is coming from B1812340. I want my refund.
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1 comment
FashionmiaCares
Fashionmia Response
#1280639

Dear Customer

We are sorry for the delay.

Here I have confirmed with financial dept. and had them refund the $63.65 just a while ago, you can check your account within 3 working days.

We really need to apologize again for all the inconvenience caused.

Would you please accept our sincere apology?

Thank you and all the best :) FashionMia

With Official Company Response
ID
#994880 Review #994880 is a subjective opinion of poster.
My experience on Fashionmia was a very enjoyable and pleasant. The website was very easy to use, and my questions were answered in a very timely manner. It was very easy to find products that matches my style and preferences. Also, it was easy and fast to narrow...
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1 comment
FashionmiaCares
#1281203

Thank you for sharing, Great to know you are in love with our selections :)

ID
#994874 Review #994874 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Good customer service
5.0
Details
Ordered the wrong sizes and was able to get them exchanged with no issues!
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1 comment
FashionmiaCares
#1281204

Thank you for taking the time to provide us with your feedback.

ID
#994748 Review #994748 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
5.0
Details
I ordered a lovely gown from fashiomia, it was delivered even before I knew it. The gown was so cute oh I wish I could go for it over again..... I love fashiomia, fashiomia is the best online clothing store....
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1 comment
FashionmiaCares
#1281205

Thank you for your post,you must be amazing on the clothe ^^

ID
#994734 Review #994734 is a subjective opinion of poster.
Product
Fashionmia Wedding Dress
Reason of review
On time delivery
5.0
Details
Fashionmia - Customer Care Review
I had ordered an item from Fashion Mia. Unfortunately the dress couldn't fit . I contacted Fashion Mis immediately and they took care of everything. I will continue to shop Fashion Mia for a long time to come!
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1 comment
FashionmiaCares
#1281209

Thank you for your order and post, Glad to know your problems have been settled :) welcome visiting us again !

ID
#994628 Review #994628 is a subjective opinion of poster.
Service
Fashionmia Customer Care

Fashionmia - PISSED!

1.0
Details
I ordered from Fashionmia and I paid additional for rush shipping. When I didn't get my order in the allotted time I filed a dispute asking for an explanation. I was told the dresses were in "production" but that the other items I ordered would be sent out immediately and I would receive a tracking number. That was 5 days ago and I have no tracking number and my order still says "processing". The only thing they offered me was $5.00 off my next purchase. THERE WILL BE NO NEXT PURCHASE. Internet companies need to be aware that there are alot of scams out there. When you don't keep your word as advertised it can make customers uneasy. i will never do business with this company again. i hope i can get my money back!
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1 comment
FashionmiaCares
Fashionmia Response
#1280638

Dear Customer:

Thank you for your order and post here,would you please offer me your order number so that we could check the order status for you. Or please email me with your order number and problems to lollie.zou@orderplus.com I will get back to you ASAP.

Thank you very much.

FashionMia

With Official Company Response
ID
#994553 Review #994553 is a subjective opinion of poster.
Service
Fashionmia Shipping Service
Cons
  • Companies that lie
Reason of review
Other issue
Loss
$110
Preferred solution
Full refund
Posted online stating a very bad experience!!! Well was contact by email.after leaving my phone number twice. Was asked to pick something is. But I will not put anything in a basket to be recharged. So I text the items by name. Most sites have item #!!! However,no...
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1 comment
FashionmiaCares
#1281214

Dear Customer

Thanks for your order and post :)

We've checked your order, found the package has been delivered in your place, could you please check that ?

GCL170114APWQ000167 Delivered

Pick UpProcessedIn TransitDelivered

Tracking History Your time zone: Local Scan Time .

Select time zone: Date Time Location Activity 2017-01-26 06:01:00 VANCOUVER Delivered 2017-01-26 01:27:00 VANCOUVER Out for delivery 2017-01-25 07:04:00 VANCOUVER At U.S. Postal Service facility Should you have any problem during the shopping experience,please feel free to contact our service team by service@fashionmia.com or call us by +1(302)300-4089 at any time :) Thank you FashionMia

ID
#994397 Review #994397 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Poor customer service