Company responded
Anonymous
map-marker Slidell, Louisiana

Fashionmia Customer Care Review from Slidell, Louisiana

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I ordered a smaller size by accident and emailed the company. I was answered promptly and they sent a larger size immediately. The dress was exactly like the Internet picture. I would do business with them again.
View full review
Reason of review:
Good customer service
1 comment
FashionmiaCares
Fashionmia Response

Dear friend, Thank you for placing your order from Fashionmia. I am very happy and greatly appreciated that you are satisfied with your shopping experience.

Welcome to our store again. Thank you very much.

Company responded
Anonymous
map-marker Paris, Ile-De-France

MRS

Still waiting for my refund for an order that I cancelled. Was promised to be refunded by Winlia. No one is replying to all my emails. The last email I got from Winlia is : My order number was : .B983529 PIERRE VAN RYNEVELD, At Office, First Notification to recipient I am wondering that have you received it now? For the items you have received, we can offer you a cash coupon $40 or partial refund $30 as a compensation. Would you please let us know which one you prefer? We are looking forward to your reply. Thanks. Sorry for that again. Best regards, Winlia Customer Service Manager www.fashionmia.com
View full review
Loss:
$70
Cons:
  • Empty promises
  • Size
Reason of review:
need my refund

Preferred solution: Full refund

2 comments
Anaeli Zvh

thanks for the warning wish i would have read this site BEFORE i purchased, then i would be sitting here reading how many other people around the world are having the same disgusting experience LIVE AND LEARN AND I GUESS WE JUST WRITE OFF OUR MONEY

GRRRRRRRR ??

WHO IS THIS "DORIS" ANOTHER FALSE PERSON

FashionmiaCares
Fashionmia Response

Dear Duduzile,

Glad to hear from you.

Have replied your email.Could you please check your mailbox?

View more comments (1)
Company responded
Anonymous
map-marker West Springfield, Massachusetts

Review in Footwear and Clothing category from West Springfield, Massachusetts

I ordered a dress from fashionmia on April 1, 2016, it is already July 20,2016 and I never received my order. The tracking number is showing that my order is in a process but that's a lie. Help!!!!!!!
View full review
Reason of review:
Problem with delivery
1 comment
FashionmiaCares
Fashionmia Response

Hello Vera Kristeva,

I am so sorry for this unfortunate situation.

Checked your order and the item you ordered is out of stock. Usually it has out of stock notification.

But it seems that you didn't receive it.

Are you willing to choose a replacement within US$20 and I can help you to replace it.

If agree, please email me the SKU, size and color of the product you like.

Email: doris@fashionmia.com Looking forward for your email. Best regards, Fashionmia.com

Anonymous
map-marker Sydney, New South Wales

Items nothing like the order

Fashionmia - Items nothing like the order
Fashionmia - Items nothing like the order  - Image 2
Fashionmia - Items nothing like the order  - Image 3
Fashionmia - Items nothing like the order  - Image 4
Fashionmia - Items nothing like the order  - Image 5
I had ordered my size (12 Australian) large, pants,dresses and jackets.however what I received are child size clothes which fit starving Chinese kids. Awful material. Probably stitched by poor sighted person or some one with no idea of tailoring. From the images we expect them to be from a HIGH quality store based some where in USA or Europe. Not some dingy Chinese slum. I am attaching the photos of the clothes sent to me. I strongly advise people not to buy from these cheats. How do we make these people accountable and get a refund or shut down their website. Their ads keep popping up annoyingly on every website.
View full review
Reason of review:
Bad quality
2 comments
Guest

Thank you for your candid review !!! I was just looking at that site thinking to order a sundress or two - thank you for your order (and your sense of humor )

Machael Xeh

Report it to Paypal or Visa and get your money back that is what I did. They are a total fraud been fighting with them...

They won't give your money back it is a scam....I didn't have to return anything just donated them to charity for rags now. Lets take this company down!!!!

View more comments (1)
Company responded
Anonymous
map-marker Toronto, Ontario

Fashionmia Shipping Service Review from Toronto, Ontario

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I bought from fashion Mia 4 months ago. I try to contact them and they answered. But they didn't send my items. After all they neither contact me nor refund money. People stay away from luring cheap prices. You will going to lose money and hope both. Just contact your bank and tell them they are fruad. Atleast you ll get money.
View full review
Reason of review:
Bad quality
2 comments
FashionmiaCares
Fashionmia Response

Dear Yunmi, sorry to hear that you have not received your item.Generally,the item will be sent to our customer in time. But sometimes accidents happen and the item may get lost or be delayed during the transit.

Hope that you can understand it. But please trust us that we do care every customer of us and we will try our best to help you solve your problem.

Could you please email me your order number and your problem details to doris@fashionmia.com? I will reply you asap.

Guest
reply icon Replying to comment of Fashionmia Response

Your email is no reply address. I tried to email you all day..but it couldnt go through.

My order number is B100****.

I just want refund! I ordered on January.

It is June now!!!! Thanks

View more comments (1)
Company responded
Anonymous
map-marker Golden, Colorado

Total scam! Huge waste of time and money.

I saw all the negative reviews and despite what my gut told me, I saw they were protected by PayPal so I thought they HAD to be legit. Wrong. I ordered 4 items, it took over a month to receive 3 of 4 items and they looked nothing like the pictures and when I say the clothes were "hanging by a thread", I mean it quite literally. The sizes are totally screwed up too. More importantly though - the one item I didn't receive, I never received a refund for either ($70 worth). Three months of back and forth with their "resolution center" and I keep being told that it's being processed - what a joke. I hope that by taking the time to write this review, I'll save at least one person from making the same mistake I did. When something seems too good to be true, IT IS! DO NOT WASTE YOUR TIME.
View full review
Reason of review:
Not as described/ advertised
3 comments
Guest

I HAVE AM STILL HAVING A BAD EXPERIENCE, AWFUL WITH THIS COMPANY. ONCE I SAW IT WAS FROM CHINA, NO SENSE IN ASKING FOR REFUND.

CHINESE, DO NOT GIVE MONEY BACK, BAD, BAD COMPANY, CHEAP CLOTHES, I WISH I HAD REVIEWED THIS SITE BEFORE ORDERING. WILL REVIEW ALL ONLINE ORDERING COMPANIES IN FUTURE.

AND ONLY ORDER FROM U.S. COMPANIES BASED IN U.S.

FashionmiaCares
Fashionmia Response
reply icon Replying to comment of Guest-1175599

 Dear Anonymous customer, sorry to hear that you have an unpleasant shopping experience.Please accept our sincere apology.Could you please email me your order number and your problem details to doris@fashionmia.com? I will definitely give you a satisfactory answer.

FashionmiaCares
Fashionmia Response

Dear anonymous customer, It is a pity to see that your shopping experience with us is not pleasant.We treat the satisfaction of our customers as our priority. You are not satisfied with the products and you did not receive the refund for the fourth item in your order?

Please accept our sincere apology for any inconvenience caused to you.Could you please email me your order number and your problem details to doris@fashionmia.com? We will try our best to help you solve your problems.

View more comments (2)
Company responded
Anonymous

Delivery Service Review

I ordered 2 tops from them, tops for winter I ordered in November or December I received one. Poor quality and was not size appropriate. One of the tops I never received and the other top was going to cost more to send back than it was worth. It is now the middle of july and I still have not received my money back. They promise me every week just wait longer. I am not going to wait any longer. They are a fraudulent company and I am seeking help from the BBB and the attorney general office Beware from buying anything from them they are not a reputable company.
View full review
Reason of review:
Order processing issue
1 comment
FashionmiaCares
Fashionmia Response

Hello,

Thank you for your review.

Could you please offer me your order number? I will definitely help you with this problem if it is true.

There is strict quality assurance before each product is packed and shipped.

We respect every consumers, but we do not accept libel.

Regards, Fashionmia.com

Company responded
Graceson Lrf
map-marker Tulare, California

Fashionmia Customer Care Review from Tulare, California

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I shopped at Fashionmia.com becauseca friendvrevommended it due to the affordabke and fadhionable clothes. I was pleasantly surprised at the variety I had to pick from. I had to teturn some due to the sizing, but kept 2 that I loved. When I contacted them to return the clothrs that did not fit, they responded immediately and gave me 2 options. I will shop at this site, again. I will just pay closet attention to their sizing charts/information.
View full review
Reason of review:
Good customer service
3 comments
FashionmiaCares
Fashionmia Response

Dear friend, Thank you for placing your order from Fashionmia. I am very happy and greatly appreciated that you are satisfied with your shopping experience.

Welcome to our store again. Thank you very much.

Guest
reply icon Replying to comment of Fashionmia Response

Believe me I'm almost positive this customer is not satisfied you are Crooks..you know it and I am not going to stop writing negative reviews or comments on your site until you give me back the $223 you owe me for my January 8th order... people are starting to realize that you offer refunds or some money towards other clothing if they write positive reviews whatever happened to you pay the money you get the product???

That's the way it goes... you will soon be out of business as I'm sure you're already aware of that.

You guys are in this for a short haul, trying to get as much money as you can and then you skip out.. or go under other names which you already have done...

Guest
reply icon Replying to comment of Guest-1170832

In fact it is most likely one of your own writing this, or a customer that was dissatisfied and you told them to write a review and you actually give them what they ordered... you guys are disgusting.

Again your time is coming to a near end people are catching on.

Ps.. tell your people to learn how to spell English before they write their comments LOL

View more comments (2)
Shian Lon

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Boca Raton, Florida

Fashionmia - Shirt Review from Boca Raton, Florida

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Fashionmia - Shirt Review from Boca Raton, Florida
Fashionmia - Shirt Review from Boca Raton, Florida - Image 2
Fashionmia - Shirt Review from Boca Raton, Florida - Image 3
I bought a few items from Fashionmia almost 2 months ago. I received a partial order. One of them was OK the other one on the other hand is not. Its WAY smaller than what it says in their size chart, not only that, but it's fabric is the worst quality ever. I m very disappointed especially considering how long i waited after i made the purchase. I'm not buying anymore from this website ever again. SAVE YOUR MONEY AND PURCHASE CLOTHES ELSEWHERE. If not prepare to be disappointed! They haven't respond my email. Furthermore, the 2 reviews i wrote in their website dont appear. I refresh the page many times. It seems to me they only show good reviews.
View full review
Reason of review:
Not as described/ advertised
Company responded
Analise Iha
map-marker Lagos, Lagos

Fraudulent website

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Fashionmia - Fraudulent website
Fashionmia - Fraudulent website - Image 2
Fashionmia - Fraudulent website - Image 3
Fashionmia - Fraudulent website - Image 4

i ordered for five plus size dresses precisely size 16 and 18 from fashionmia on 24th of april 2016, four bad quality clothes with 2xl were delivered to me after one month and two weeks. The clothes were a joke of what was shown on their website.

i wrote them via email about my dissatisfaction and how i can return the clothes for a refund, there was no respond from them.

i decided to go through paypal as a mediator since my payment was made through them, initially fashionmia offered 50% refund while i keep the clothes which i rejected because the clothes cannot be wore by anyone, not even a househelp can use those clothes.

so i offered to ship the clothes back to them not minding bearing the expense of the shipping cost and a tracking number was sent to paypal for monitoring on the 23rd of June. Up till now fashionmia did not refund my money.

View full review
Cons:
  • No response from customer service
  • It was awefull
  • Unwillingness to give refund
Reason of review:
Bad quality
9 comments
FashionmiaCares
Fashionmia Response

Hello Oghogho,

Thank you for your order from Fashionmia. Sincere apology for this unfortunate situation.

Checked your order, however, we didn't receive your returned parcel.

Could you please offer me the tracking number or receipt offered by your local post office? Once I can track it in China, I will refund you within 5 business days.

Fashionmia is a reliable store, and we never escape our responsibility. Thank you.

Doris

Fashionmia.com

Guest
reply icon Replying to comment of Fashionmia Response

Here is the tracking number RR05240****NG. This item have been in China since June 7th

Guest
reply icon Replying to comment of Guest-1182149

When I tried tracking the item this was what I got and I can't read Chinese

Number: RR05240****NG

Package Status: Alert

Destination Country: China

2016-07-06 02:05 北京互换局, 已出口开拆

2016-07-01 13:43 广州互换局, 已出口互封(国内经转) 2016-06-29 08:57 广州互换局, 已出口开拆,备注(退回) 2016-06-27 17:15 广州市邮政局江高支局, 离开,下一站【广州航站】 2016-06-27 15:06 广州市邮政局江高支局, 已封发 2016-06-27 14:55 广州市邮政局江高支局, 已收寄 2016-06-27 14:55 广州市邮政局江高支局, 已退回 2016-06-27 14:42 广州市邮政局江高支局, 到达投递局 2016-06-26 14:44 广州互换局, 已进口互封(国内经转) 2016-06-15 13:37 广州互换局, 已进口互封(国内经转) 2016-06-15 13:36 广州互换局, 移交海关 2016-06-14 09:36 广州互换局, 已进口开拆 2016-06-07 16:31 北京互换局, 已进口互封(国内经转) 2016-06-07 12:47 北京互换局, 已进口开拆 2016-06-01 13:40 拉各斯, 已出口直封 2016-06-01 11:22 拉各斯, 离开 2016-06-01 11:21 尼日利亚拉各斯, 到达互换局 Origin Country: Nigeria 2016-06-01 10:22 NGLOSA, INSERT ITEM INTO BAG 2016-06-01 10:21 NGLOSA, RECEIVE ITEM AT OFFICE OF EXCHANGE ====================================== Powered by www.17track.net

Guest
reply icon Replying to comment of Guest-1182150

Hello,

The five working days promised for the refund is running out. just a reminder.

Guest
reply icon Replying to comment of Guest-1182149

Hello, you asked me to close the dispute case i opened with paypal, but what is the assurance that i will get my refund back.

FashionmiaCares
Fashionmia Response
reply icon Replying to comment of Guest-1182588

Hello Oghogho,

Thank you for your assistance.

Refund request has been submitted to PayPal, refund will be back within 5 business days.

Have a nice day!

Best regards,

Doris

Guest
reply icon Replying to comment of Guest-1182588

Hello Doris,

Is being close to three weeks since you promised that I will get my refund within five days, up till now. I have not heard from you.

What I'm I supposed to do, I didn't get my money back, I didn't get the clothes back and I gave you all the details you required from me yes

Guest
reply icon Replying to comment of Guest-1182588

Good morning Doris,

You instructed me to close the dispute I opened with PayPal to enable you process my refund. Now you and PayPal are tossing me around for my own money,

PayPal claimed because the dispute have been closed they can't do anything rather I should relate with fashionmia, you on the other hand is claiming that you have informed PayPal to refund my money.

This is the message I received from PayPal.

Dear Maureen Oghogho,

Thank you for contacting PayPal. PayPal understands your concern and desire to resolve the dispute in question. However, once a claim has been canceled, it's considered resolved and can't be reopened.

Should you have the need to file another claim in the future, we suggest that you do not cancel the claim until you have received the merchandise or a refund. We encourage you to continue to work with the seller for a mutual resolution. We value your business and regret that you have had this experience. Please let me know if you need further assistance.

Sincerely, Nurdin Protection Services Department PayPal.

So where do I stand in all this. Wonder shall never end, you guys received my money with no excuse, refunding it back when you didn't deliver have become like eternity.

Guest
reply icon Replying to comment of Fashionmia Response

Since on the 7th i opened a complained on this platform, these have been the conversation between us via email.

Hello Oghogho,

Thank you for your order from Fashionmia. Sincere apology for this unfortunate situation.

Checked your order, however, we didn't receive your returned parcel.

Could you please offer me the tracking number or receipt offered by your local post office? Once I can track it in China, I will refund you within 5 business days.

Fashionmia is a reliable store, and we never escape our responsibility. Thank you.

Waiting for your reply.

Have a nice day! Best regards, Doris The tracking number RR05240****NG Hello Oghogho, Thank you for your reply. What's the carrier? I will contact them to track it.

I used Nigeria Nipost which was the same courier service I received the parcel from. Is a local post office in Nigeria Hello, Thank you for your updated info. Yes, parcel is in China. I notice that you opened a dispute with PayPal.

Could you please close it or refund will be failed. Waiting for your reply. Have a nice day! Best regards, Doris from me,Please what is the assurance that if I close the dispute that my money will be refunded?

Hello, i want to close the dispute case i opened with paypal, but what is the assurance that i will get my refund Hello Oghogho, Thank you for your reply. I totally understand your worries because I am a consumer of other sellers off work. I saw your review on Pissed Consumer and contacted you. If I wanted to cheat you, why should I contact you?

Please don't worry. Actually, PayPal blocked our account because of the dispute. So they are investigating us. If you are worried, you can wait for the judgement of Paypal.

Once they finish investigation, they will refund you automatically. But I have no idea how long will be. So I do suggest you to close it and give me the screen shots of evidence, and I will email PayPal to refund you within 5 business days. Is that acceptable?

Maureen Omoruyi Jul 8 Investigation Complete - Case # PP-004-821-01*-*** Inbox x service@***.paypa... Maureen Omoruyi Jul 8 Pls must the refund be done through PayPal seeing that I have closed my accou... doris@***.com Jul 8 Hello Oghogho, Thank you for your assistance. Refund request has been submitt...

Maureen Omoruyi Jul 23 (5 days ago) Hello Doris, Is being close to three weeks since you promised that I will get... doris@***.com Jul 25 (3 days ago) Good morning Oghogho, Hope you are fine. According to the feedback of PayPal,... Maureen Omoruyi Jul 25 (3 days ago) Thank you for your response, I will contact PayPal and get back to you Maureen Omoruyi Jul 25 (3 days ago) Hello Doris, This was the message I received from PayPal concerning my refund...

doris@***.com Jul 25 (3 days ago) Dear Maureen Oghogho, Thank you for your updated info. And did you contact yo... Maureen Omoruyi Jul 25 (3 days ago) I usually receive alert from my bank, I have the bank app on my laptop and phone Maureen Omoruyi Jul 26 (2 days ago) Good morning Doris, You instructed me to close the dispute I opened with PayP... doris@***.com Jul 26 (2 days ago) Hello Maureen, Refund is not a as same as money transfer, sometimes banks do ...

Maureen Omoruyi Jul 26 (2 days ago) I have contacted my bank and no refund was made. I just hate this tossing aro... Maureen Omoruyi Jul 26 (2 days ago) to doris Why offering me information as this. According to the feedback of PayPal, your refund was completed successfully.

And the refund transaction ID is 0HT385212U213930P Could you please contact PayPal and your bank to check it by offering them the ID. When you know is not true, meanwhile PayPal is not owning up to such transaction

View more comments (8)
Company responded
Anonymous
map-marker Kerekegyhaza, Bacs-Kiskun

Review in Footwear and Clothing category from Kerekegyhaza, Bacs-Kiskun

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have ordered 4 items from the page, from which 2 arrived (there was a note that 2/1 and it was, as described) so i thought that the other will arrive soon, but they did not. After a while i have written an emial to them. To be honest, after the reviews, i affraid that noone will answer me, but i have recieved an answer really quick (that day), they appologiesed amd confirmed that the other package lost, so they refund me (it has arrived in 4 days), so i am really satisfied with the final communication and the dress:)
View full review
Reason of review:
Good customer service
1 comment
FashionmiaCares
Fashionmia Response

Dear friend, Thank you for placing your order from Fashionmia. I am very happy and greatly appreciated that you are satisfied with your shopping experience.

Welcome to our store again. Thank you very much.

Company responded
Anonymous
map-marker Ottawa, Ontario

Fashionmia Shipping Service Review from Ottawa, Ontario

Hi my name is Xuan Le. I have order 11 dresses, and my order number is B150**** was over 3 weeks already and I'm not get anything on the mail yet, event they sent email mail did 8 items was mail. Do I can get all my money back, I have order with fashionmia before is no problem, how so far this time take so long, if can not, your can mail all of my order to my billing address please! Thank you very much. I hope will come back to your soon, because this time I was paid $ 215.30 dollars that is a lot of money please.
View full review
Cons:
  • Not able to speak with someone on the phone at fashionmia
Reason of review:
Order processing issue
1 comment
FashionmiaCares
Fashionmia Response

Dear Xuan, It is a pity to see that your shopping experience with us is not pleasant.We treat the satisfaction of our customers as our priority. Please accept our sincere apology for any inconvenience caused to you.Could you please email me your order number and your problem details to doris@fashionmia.com?

You can also call us for help.

Our phone number is +1 (888) 553-5616, you can call us during our working time below:9:00 am to 6:00 pm, Monday to Saturday, GMT+8 Beijing time

We will try our best to help you solve your problems.

Company responded
Anonymous
map-marker Valletta, Malta

Fashionmia Dress Review from Valletta, Malta

DO NOT BUY FROM Fashionmia. I paid them good money that I worked hard for, BUT WHAT I GOT WAS DISSAPOINTING AND TERRIBLE! I just teceived my order after WAITING a long time.. I was meticulous about the indIvidual dress suzes, hiwever.. 2 dresses were identical in everything except colour.. yet one fiited abd the ither was 2 sizes smaller!! And another dress did NOT MATCH the websitw photo colour! WILL NEVER EVER BUY FROM THEM AGAIN.
View full review
Reason of review:
Bad quality
2 comments
FashionmiaCares
Fashionmia Response

Dear anonymous, It is a pity to see that your shopping experience with us is not pleasant.We treat the satisfaction of our customers as our priority. Please accept our sincere apology for any inconvenience caused to you.Is it possible that you send me some photos of the items you received?

Could you please email me your order number and your problem details to doris@fashionmia.com? We will try our best to help you solve your problems.

Guest
reply icon Replying to comment of Fashionmia Response

Its not worth spending a cent more on this matter, on shipment expenses to and fro, to return wrong products. I was very disappointed but will forgive you Doris.

Its a pity how this functions. Thank you for yr courtesy in replying, and soirry about my anger.

Kindly try to be accurate on yr website and give customers right sizes, materials and better shipping time. Hv a good day.

View more comments (1)
Company responded
Anonymous
map-marker Victoria, British Columbia

Fashionmia is an absolute scam

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I ordered 30 shirts for a dance class. Only 3 ever came. They were horrible - colour was wrong, sizes were weird and stitching was awful. Total ***. Don't order from them. I've been trying to get a refund from fashionmia for months. Every time they act like they're going to refund me, all of a sudden they email me and say my shipment is going to go out in the next 24/48 hrs. I continually tell them I do not want their *** clothing, I just want a refund, and it's like they don't read my emails. Worst shopping experience of my life. I am going to let mastercard deal with it now.
View full review
Loss:
$230
Reason of review:
All of the above issues

Preferred solution: Full refund

1 comment
FashionmiaCares
Fashionmia Response

Dear Customer,

We are sincerely sorry for the inconvenience about the problem you mentioned here.

Would you mind to offer us your order number? Rest assure that we will check it for you and deal with it immediately.

Looking forward to hear from you soon.

Customer Service from Fashionmia

E-mail: linda@fashionmia.com

Company responded
Anonymous
map-marker Newark, New Jersey

Review in Footwear and Clothing category from Newark, New Jersey

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I write this review to warn every body not to fall in this cheap price !!!!! first of all u ll get ur merchants after over one month shipped from China. And if u don't like it u cant return it back because it is very expensive in my case to return the merchant it ll coast me 89$ because i have to sent back to china .about the merchants u ll get it not as u see it in the websites it is too small size even if u order xxlarge u ll get xxsmal .the material is sooooooo bad the finshing is the worst finshing i ever seen and if u have back order u ll never get credit to ur money they offer u to buy another item.any way i had a very experience.

View full review
Reason of review:
Not as described/ advertised
1 comment
FashionmiaCares
Fashionmia Response

 Dear friend , sorry for what happened to your order.Please accept our sincere apology.Could you please give us a chance to rectify your case by emailing me your order number and your problem details to doris@fashionmia.com? I will spare no efforts to help you solve it.

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