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order service money customer service customer items dress refund quality size
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4.9
Details
bought clothes from the online store but It was a surprise gift, and naturally I misjudged and the sizes did not fit. I geared up for a battle as I have been burned online before by hoops and ladders to get refunded. Good thing was that my giftee really loved the...
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2 comments
Anonymous
#1708813

I am still waiting for my order my purple dress order number: B2547391. I ordered it April 3, 2019 Eurlean Johnson-Roberts

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With Official Company Response
ID
#996664 Review #996664 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Pros
  • Diversity of products or services
  • Low price
Reason of review
Good customer service
Tags
  • Great Prices
5.0
Details
I ordered 3 coats and each are completely adorable, and great quality too. I will definitely be ordering from this site again. I would recommend ordering a size up from normal if you are United States citizen because the sizing is different there than it is here....
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1 comment
FashionmiaCares
Fashionmia Response
#1281183

Thank you very much for let us know this, there are a lot more promotions on the way → http://www.fashionmia.com/

Come find out !

With Official Company Response
ID
#996601 Review #996601 is a subjective opinion of poster.
Product
Fashionmia Coat
Reason of review
Good customer service
1.9
Details
I ordered a jacket for 30US$ first of all the delivery was more than a month late and finally when it came it was too small though i ordered as per their chart. Don't order from these people. When I complained they said they will refund $18 its a joke! Totally bad...
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1 comment
FashionmiaCares
Fashionmia Response
#1280648

Hello, thank you for your order from Fashionmia. There is strict quality assurance before each product is packed and shipped. If the items came with defection or bad quality, or is not as advertised on the website, please send me a few photos to lollie.zou@orderplus.com with your order number, I would surely help you with your problem.

With Official Company Response
ID
#996233 Review #996233 is a subjective opinion of poster.
Product
Fashionmia Jacket
Cons
  • Business ethics and policies - not trust worthy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$31
Preferred solution
Full refund
4.7
Details
The sizes I ordered does not fit. I requested an exchange and was told that return, shipping and handling cost is the responsibility of the customer. I have not ordered from any other company that I had to pay for return or exchange. I think that was ridiculous. I paid...
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1 comment
FashionmiaCares
Fashionmia Response
#1281185

Thank you for sharing :)

Happy to know you are satisfied with our service ,welcome visiting us again !

With Official Company Response
ID
#996127 Review #996127 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Pros
  • Fact that i matter to fashionmia
  • Fashionmia makes me feel like my satisfaction really matters
  • I liked
Reason of review
Good customer service
Tags
  • Exchange
  • Nice Selection
5.0
Details
I bought a few items from Fashion Mia, they have some really nice things, stuff I have never ever seen on-lin anyplace else or in any store. I was sad when 1 of the coats was too small, but the responded quickly and offered to replace it. There prices are really great,...
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1 comment
FashionmiaCares
Fashionmia Response
#1281186

Thank you for your post,you must be amazing on the clothes ^^

With Official Company Response
ID
#996105 Review #996105 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Good quality
1.0
Details
I order about six items from their website and even went up a size like they suggested. When the items finally arrived they did not fit. I was advised that I would have to pay to return the items and the cost to return them would be almost what I paid. So they told me...
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1 comment
FashionmiaCares
Fashionmia Response
#1280649

Hello, thank you for your order from Fashionmia. There is strict quality assurance before each product is packed and shipped. If the items came with defection or bad quality, or is not as advertised on the website, please send me a few photos to lollie.zou@orderplus.com with your order number, I would surely help you with your problem.

With Official Company Response
ID
#996078 Review #996078 is a subjective opinion of poster.
Product
Fashionmia Clothing
Reason of review
Return, Exchange or Cancellation Policy
Loss
$147
Preferred solution
Full refund
1.0
Details
I returned merchandise in october 2016 and i havent receive my money back. Amount of $185.05 My name is Matilde Batchelder 281 Chauncey Walker St. #85 Belchertown, MA 01007 Ph. 413 544 4104 Please respond, thank you
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1 comment
FashionmiaCares
Fashionmia Response
#1280650

Hello, thank you for your order from Fashionmia. There is strict quality assurance before each product is packed and shipped. If the items came with defection or bad quality, or is not as advertised on the website, please send me a few photos to lollie.zou@orderplus.com with your order number, I would surely help you with your problem.

With Official Company Response
ID
#996051 Review #996051 is a subjective opinion of poster.
Service
Fashionmia Customer Care
Reason of review
Return, Exchange or Cancellation Policy
4.9
Details
Jackets were ordered from FashionMia November 29, 2016. But, when they arrived, my Mom and I agreed that these were not for me (us). I contacted FashionMia's customer service. I was nervous at first that my request to return or exchange the items would not garner a...
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1 comment
FashionmiaCares
Fashionmia Response
#1281187

Thank you so much for your order and sharing , Glad to know your problems have been settled :) welcome visiting us again !

With Official Company Response
ID
#995914 Review #995914 is a subjective opinion of poster.
Product
Fashionmia Jacket
Pros
  • Fact that i matter to fashionmia
Reason of review
Good customer service
Tags
  • Good Customer Support
5.0
Details
The there products. They have good customer service I am pleased with their products I ordered a dress and it was everything I ever wanted and more I will be ordering from them again soon
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1 comment
FashionmiaCares
Fashionmia Response
#1281188

Thank you for sharing,how lovely!

With Official Company Response
ID
#995868 Review #995868 is a subjective opinion of poster.
Product
Fashionmia Dress
Reason of review
Good quality
5.0
Details
I ordered a beautiful dress from FashionMia and it arrived in three weeks. The quality of the dress was good and the cost even better, however due to recent experiences I ordered a size up, but to my surprise it was too large. I contacted customer service and they...
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1 comment
FashionmiaCares
Fashionmia Response
#1281189

Thank you for your order and sharing,happy to know you are satisfied with our products and service,welcome visiting us again!

With Official Company Response
ID
#995846 Review #995846 is a subjective opinion of poster.
Product
Fashionmia Dress
Pros
  • Quality of clothes dress prices
  • Cute clothes
  • Quality of clothes
Reason of review
Good customer service