Fashionmia - B140**** Review from Muskegon, Michigan

Great customer service good prices fast shipping had an issue with an order it was resolved very quickly
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ID
#846894 Review #846894 is a subjective opinion of poster.
Location
Muskegon, Michigan
Reason of review
Fair pricing
New Reviewer

Fashionmia Shipping Service Review from Melbourne, Victoria

Item came very quickly, there was a mix up with the size and the problem was resolved quickly.
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ID
#846811 Review #846811 is a subjective opinion of poster.
Location
Melbourne, Victoria
Service
Fashionmia Shipping Service
Reason of review
On time delivery
New Reviewer

Fashionmia Top Review from Conifer, Colorado

I ordered several tops.....they are beautiful!!! However, they didn't fit correctly. The company, however, are very fast and helpful to resolve! I would order these tops and more, when I get my size... They are beautiful...just what I wanted!! (Just Asian sizing...easy to figure out, once you know!)
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ID
#846549 Review #846549 is a subjective opinion of poster.
Location
Conifer, Colorado
Product
Fashionmia Top
Reason of review
Good quality
New Reviewer

I really like this site!

Fashionmia is GREAT. The styles are current and fun, the quality excellent, the prices very reasonable, and the shipping amazingly quick. Most importantly their customer service is superb. They are attentive and work hard to make you happy. I love shopping here! Fashionmia is GREAT. The styles are current and fun, the quality excellent, the prices very reasonable, and the shipping amazingly quick. Most importantly their customer service is superb. They are attentive and work hard to make you happy. I love shopping here! Fashionmia is GREAT. The styles are current and fun, the quality excellent, the prices very reasonable, and the shipping amazingly quick. Most importantly their customer service is superb. They are attentive and work hard to make you happy. I love shopping here!
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ID
#844495 Review #844495 is a subjective opinion of poster.
Location
Mississauga, Ontario
Reason of review
Good customer service

Great seller

Fashionmia - Great seller
Fashionmia - Great seller
Fashionmia - Great seller
Fashionmia - Great seller
i have been doing shopping online for sometimes now and I have had a lot of good and not so good dealings with different people but this deal I have had with Fashionmia.com has been one of the greatest deals i have had in a long time.i received my item fast and the...
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ID
#844220 Review #844220 is a subjective opinion of poster.
Location
Perth, Western Australia
Product
Fashionmia Jacket
Reason of review
Good quality

Fashionmia Customer Care Review from Calgary, Alberta

Great service and have very nice stuff! Where very helpful in getting a different size in a dress I got. I love going though the websit and seeing what they have for new stuff.
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1 comment
Fashionmia Response #1155916

Dear Customer,

Thank you for your feedback.

It is a comfort to see that the you are happy with your shopping experience.

Meanwhile, we hope that this can be a good beginning to establish a long term cooperation relationship.

By the way, here are some new arrival for your reference:

http://www.fashionmia.com/Sale/New-In-LandingPage Have a good day. Customer Service from Fashionmia E-mail: linda@fashionmia.com

With Company Response
ID
#843820 Review #843820 is a subjective opinion of poster.
Location
Calgary, Alberta
Service
Fashionmia Customer Care
Reason of review
Good customer service

Fashionmia - Customer Care Review from Lubbock, Texas

Terrible service...ordered items on 3/05/16....and still haven't received items....was hard to get a response back.
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ID
#838047 Review #838047 is a subjective opinion of poster.
Location
Lubbock, Texas
Service
Fashionmia Customer Care
Reason of review
Poor customer service

Best Customer Service

Fashionmia - Best Customer Service
I love fashionmia's product. This is a second time I ordered a dress from them. The first time the order was the right size and I love it. Every time I wore the dress my friends told me that I am look cute. In that case it encourage me to order more of their dresses....
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1 comment
#1151617

Good day. Thanks for you love our product and kindly let us know the size problem.

Any feedback will be great helpful, so that we could do better and provide more suitable clothes to customers.

If you have any question,please feel free to let us know. We are more than pleased to be at service you and treat you as a a friend.

Looking forward to your next visiting.

linda@***.com

ID
#838022 Review #838022 is a subjective opinion of poster.
Location
Laie, Hawaii
Service
Fashionmia Customer Care
Pros
  • Communication
  • Customer service
Reason of review
Good customer service

Great prices and customer service

I ordered three sweaters from FashionMia, all different styles. The sale prices were amazing! I was aware from the start that these sweaters were coming from China, and I don't order clothes online often, so I made sure to check the sizing charts and order carefully, and I expected them to take a while to arrive. The sweaters arrived sooner than expected - only three weeks after I ordered them. The quality of these sweaters was great, and two of them fit wonderfully. One sweater, though, was too small. I went to the website and found information to email customer service, asking how to get an exchange for the sweater. I was advised that returning the sweater would be costly to me, but they will send me the larger size anyway, letting me keep the original sweater as well. I was quite impressed with the way this was handled, and I will be sure to order from FashionMia again.
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2 comments
#1169524

This is my review and I would like to update it:

When my purchases arrived, despite the care I took when choosing them, one was too small. I contacted customer service to see what could be done about this, as I wished to exchange it if possible.

They told me I would have to pay shipping to return the small sweater, but promised to send me a larger size in exchange for my five-star review of the shop. (I suspect this is how they gain most of their positive reviews.)

I did the review (this is my edit from the original) on several sites, but the sweater they were supposed to send me was out of stock. In exchange, they offered me a coupon for their site. I ordered new items with this coupon and waited almost a month for them to process, as the company was searching the sites to verify my reviews in this time and did not process my purchases until they found all the reviews.

When they finally verified my reviews, they sent me one item, as the other was not in stock.

This item did come quickly, but there was an additional customs fee added on to it.

After all of this frustration and waiting, I decided to cancel the second item. I will not be ordering from FashionMia again, and I do not recommend it.

#1151601

Good day. Thanks for you satisfied with the efforts of our service group and product.

We are trying to do better service and manufacture more lovely clothes. Hope I could express a warm welcome to your next visiting.

Looking forward to see you soon.

linda@***.com

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ID
#837828 Review #837828 is a subjective opinion of poster.
Location
Saskatoon, Saskatchewan
Service
Fashionmia Customer Care
Pros
  • Customer service
  • Accuracy of order
  • Delivery time
Cons
  • Inaccurate sizing chart
Reason of review
Good customer service
New Reviewer

Great prices

I've bought many items from Fashion Mia, and had only a few items that were too small and of poor quality. The rest of the items were beautiful and fitted fantastic. Yes I expected a few may be too small or too big as that's the risk you take when purchasing items online and not being able to see or try on. The service I've always received when contacting regarding an item has always been first class and very helpful. I've recommended this store to several friends who have purchased items and all have been very happy with their cloth.It's totally worth for the price.
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2 comments
#1153087

Report it to Paypal or Visa and get your money back that is what I did. They are a total fraud been fighting with them...

They won't give your money back it is a scam....I didn't have to return anything just donated them to charity for rags now. Lets take this company down!!!!

#1151585

Good day. Thanks for you orders in fashionmia.

Regarding to the few item were too small and not as good as your expectation.Please feel free to let us know more detail , it will help our factory doing better and we are able to offer acceptable solution to you.

Our service team always be happy to help you with anything.

Looking forward to your next time visiting.

linda@***.com

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ID
#837632 Review #837632 is a subjective opinion of poster.
Location
Los Angeles, California
Product
Fashionmia Clothing
Reason of review
Fair pricing
New Reviewer

The best customer service

I wear US Medium and my order was not a true size of medium. I do like everything about their clothes, including the materials and stitching. However the size was not right. And I have contacted fashionmia several times, they responded my email in less than 24 hours and were more than happy to help me. They sent me the dress in the new size and let me keep the one I ordered originally. Thanks to the customer service team help me out ,so that I have got the right one. I totally recommend this website!!! I hope my shopping experiences will be better with them in the future.
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1 comment
#1151580

Thanks for your orders in our store.

And we are sincerely sorry for the size problem caused inconvenience at first place.

It's good to know that our customer service team could help you work the problem out. Hope you will find more lovely clothes on our site.

Hope to see you soon.

linda@***.com

ID
#837617 Review #837617 is a subjective opinion of poster.
Location
Chicago, Illinois
Service
Fashionmia Customer Care
Reason of review
Good customer service

Fashionmia - Clothing Review from Reading, Reading

Fashoinmia needs to improve their sizes and quality of material
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ID
#773082 Review #773082 is a subjective opinion of poster.
Location
Reading, Reading
Product
Fashionmia Clothing
Reason of review
Not as described/ advertised

Fashionmia - Blazer Review from Dallas, Texas

Just horrible company! Photographs has nothing to do with the actual product ! Shame on whoever is making money . I will make sure to spread the word .
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ID
#772965 Review #772965 is a subjective opinion of poster.
Location
Dallas, Texas
Reason of review
Poor customer service

Fashionmia Website Review from Brooklyn, New York

I love the site I love the fashions you have, I'm just upset that I can't get into the site this morning.
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ID
#719095 Review #719095 is a subjective opinion of poster.
Location
Brooklyn, New York
Reason of review
Damaged or defective