Fashionmia
Reviews and Complaints
Excellent services
Horrible scams company
I have NOT RECEIVED MY ORDER
Clothing
I purchased 2 (woolen ) women's jackets, and 2 buttoned tops in 2017. They sent me two cheap fleece jackets and the material of the tops were of very low quality.
I could not use them. Another complaint is that their customer service was unacceptable. They offered 12 days delivery.
Later it became 1.5 months, and their reason was they have placed order on subcontract and had no control over it. We were very disappointed.
Late delivery
I ordered 2 dresses on 2/27/19 one was a dress I had decided would be perfect for informal wedding at the beach as I was getting married 3/09/2019. I paid for 5-7 day shipping cutting it close but I paid $27.00 plus to get it here in time.
I received my order on 3/21/2019 22 days after I ordered it. It came regular mail no express anything. And both dresses are to small. I have sent them back to the address on the bag they came in.
This has honestly been a nightmare. what are my chances of getting a resolution?
Preferred solution: REFUND MY SHIPPING FEES AS I DIDN'T GET THAT SERVICE I GOT REGULAR MAIL. I'LL TAKE THE DRESSES IN A BIGGER SIZE OR A REFUND ON THAT TOO.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Oklahoma City, OklahomaI liked my party dress
- Dress party
Only half of order
- Website but very misleading
- Not able to speak with someone on the phone at fashionmia
Preferred solution: Deliver product or service ordered
HOrrible item recieved looks nothing like photo, no name or order number in package
Horrible Customer Service can't get money refunded
- Refusal of return address
- Back and forth with customer service
Preferred solution: Full refund
Not satisfied at all
Question on my order
Preferred solution: Deliver product or service ordered
My order arrived safely
- Delivery service
Had a good experience
- Timely communication
Diversity in coats
- Diversity of products or services
- Cute clothes
Beware of FashionMia - They are a Fraud
This is what FashionMia replied my post with -
We confirmed that you paid USD31.8 for your order, which includes shipping fee USD5.85
and products fee USD25.95. The shipping fee was paid to shipping company, they did make the delivery
to you and they finished their work and should get the fee.
So we could refund you USD25.95, hope you can understand.
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Here is my response to them -
Ideally I paid the money for the product that I didn't order because I ordered something and I got something else which is totally different from what I ordered so you tell me why should I be the one to bear the shipping cost? Also what about the fee of $12.90 I paid in shipping that product to LA address that one of your representative has asked me to? I shipped it to LA address in the impression that I will get all my money that I spent back but now you are refuting everything and are willing to pay only $25 that put me in a loss of $20 straight.
You please compare the attachments and tell me if they look similar to you even 50% and surprisingly no one from your company is saying anything about the product they shown in pictures and what they sent. I let you be the judge of my complaint if you think has any grounds.
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Thank you for your order from Fashionmia. I am very happy to hear that you are satisfied with our products.
Fashionmia is a reliable online shop and we are making efforts to offer customers a great shopping experience with us. Also there is strict quality assurance before each product is packed and shipped. Thank you for your trust.
Anything needs our help when shopping on Fashionmia, please feel free to contact us. Have a nice day:) Fashionmia.com