Anonymous

Fashionmia - Two Winter Coats Review

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Ordered the wrong sizes and was able to get them exchanged with no issues!
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Reason of review:
Return, Exchange or Cancellation Policy
1 comment
FashionmiaCares

Thank you for taking the time to provide us with your feedback.

Company responded
Anonymous

Enjoy this site

This was a super good shopping experience. The site is very convenient, items were great quality with very fast shipping. The prices were great, so much less expensive than competitors! I love the ease of use of this site as well as the many fashion choices they offer with very up to date styles and multiple choices for anything I am looking for. I ordered three items which were too small. I emailed customer service and they were good to explain return policy and help with getting me refunded. They provided me with a very fast response to my questions. I will definately use this site again.
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Reason of review:
Good customer service
1 comment
FashionmiaCares
Fashionmia Response

Thank you so much for your order and sharing ,welcome visiting us again !

Company responded
Anonymous

Fashionmia - Website Review

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It's worth the wait shopping at Fsdhion Mia!!! Love love there style quality and prices !!!
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Reason of review:
Good quality
1 comment
FashionmiaCares
Fashionmia Response

Thank you for your order and post, Great to know you are in love with our selections :)

Company responded
Anonymous

Fashionmia - Clothing Review

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Fashionmia is a great online store to ourchase from. For one, the orices are affordable. Secondly, the quality of the clothing is excellent. Lastly, they have a wonderful selection.
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Reason of review:
Good quality
1 comment
FashionmiaCares
Fashionmia Response

Thank you for your order and sharing here with us , Great to know you are in love with our selections :)

Company responded
Anonymous

Fashion Mia has not returned my refund and is a fraud

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I placed an order on line, Aug 15, 2016 for the amount of $84.65 with FashionMia. I ordered 7 items and I received the items by 31 Aug.

After trying on all the items, I kept one dress, and returned the other 6 items. I enclosed a note asking for a refund, instead of being issued a store credit for the items I returned. Customer service did respond a couple of times, but they kept asking the same questions about the order and requested information as to what I kept and what I returned. I was told that once the returned items were verified by the warehouse,, I would be receiving a refund.

As of this date, I have not received my refund and I am requesting that my case be reviewed and resolved in my favor. Attached is a synopsis of emails sent/received to FashionMia.

View full review
Loss:
$86
Cons:
  • No refunds
  • Quality of product and poor customer service
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

1 comment
FashionmiaCares
Fashionmia Response

Dear Customer

Thank you for sharing your experience here. We are deeply sorry for the delay and inconvenience here.

Please do not worry and send us a copy of your order confirmation to lollie.zou@orderplus.com ,We will look into this issue and get back to you with the refund status.

Thank you.

FashionMia

Company responded
Anonymous

DESIGN OF CLOTHES GREAT

I love the designs of these clothes that's why i order from the UK. One thing I would say is to give more details of the items which is lacking. Sizes need to be more accurate on the web site either in cm or inches depending on the countries ordering as its very difficult to send returns from UK. More details on the material used is needed. Jewellery added to items need to say whether large or or small, apart from that lovely clothes.There should also put a refund button on the web site. web site hard to use. I am waiting for refund.
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Reason of review:
Bad quality
1 comment
FashionmiaCares
Fashionmia Response

Dear Customer

Thank you for sharing your experience here.

Glad to hear you love our products, and deeply sorry for the delay and inconvenience here.

Please do not worry and send us a copy of your order confirmation to lollie.zou@orderplus.com ,We will look into this issue and get back to you with the refund status.

Thank you.

FashionMia

Company responded
Shamecca Mtf

Delivery was fast and clothing is great!

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My experience with this site was fantastic! A friend of mine told me about them after she had made a few orders so I decided to try them out and I noticed they had 100's of good reviews. I got supper fast delivery, i received my parcel the next day after placing my online order.. I was happily blown away! And it was free as my order was over $80. Clothing is supper cute and looks the same as the website shows, I do usually freak out about that but i was so happy when my play suits looked exactly as advertised. Overall a really great shop and I know i'll be back!
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Reason of review:
Good quality
1 comment
FashionmiaCares
Fashionmia Response

Thank you for your order and sharing here,we are more than ready for your next order ^_^

Company responded
Anonymous

Fashionmia - Dress Review

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I ordered three dresses from fashionmia on October 2016 and I cancelled one dress on samw day when I figure out that it is not my size. When I contacted them,they said they will put that money in wallet.I said please put that money back to bank account from wallet. I Still not recieve my money from them. And also,I didnot like the two products lately recieved from them I requested them to send me return label.They said they cannot able to take it back and give that to someone else. I really pissed off about their customer service.I contacted them manytimes about my money issue,but never get reply back from them.I would say it is not a good reputation company and please don't buy any product from them.I dont want to see another person will be in trouble like me from them.
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Reason of review:
Return, Exchange or Cancellation Policy
1 comment
FashionmiaCares
Fashionmia Response

Dear Customer, Thank you for sharing your experience here. Please send a copy of your order confirmation to me personally and I will look into this issue. lollie.zou@orderplus.com Thank you very much.

Company responded
Anonymous
map-marker Irvine, California

ALARMING AND VERY DISSATISFIED CALIFORNIAN CUSTOMER

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Fashionmia - ALARMING AND VERY DISSATISFIED CALIFORNIAN CUSTOMER
Fashionmia - ALARMING AND VERY DISSATISFIED CALIFORNIAN CUSTOMER - Image 2
Fashionmia - ALARMING AND VERY DISSATISFIED CALIFORNIAN CUSTOMER - Image 3
SIZES ARE NOT ACCURATE. CHEAP POLYSTER MATERIAL. CUSTOMER SERVICE IS WORTHLESS AND USES DECEITFUL TACTICS TO GET CUSTOER TO WRITE A GOOD REVIEW, TO SEEMINGLY ACT TO PROVIDE A REPLACEMENT OF AN ITEM THEY DON'T REPLACE AND WHAT IS THE KICKER THEY DON'T CREDIT MY ACCOUNT FOR NOW OVER A MONTH. BACK AND FORTH WITH COCO THE E-MAIL REP AND NO RESULTS YET IT IS A VICIOUS CIRCLE WITH NO END IN SIGHT OTHER THAN TO GIVE UP AND THEY KEEP THEIR CHEAP CLOTHES I RETURNED, AND KEEP MY MONEY. WHAT A GREAT BUSINESS THEY RUN.
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Loss:
$130
Cons:
  • Refund process
  • Items look great on the site but look very poor quality
  • Stinky clothing
Reason of review:
SIZING AND MATERIAL QUALITY

Preferred solution: Full refund

1 comment
FashionmiaCares
Fashionmia Response

Hello Sandy,

Thank you for sharing your experience here. My sincere apology for this unfortunate situation.

Could you please offer me your order number?

And I will check your order status and refund status for you. And also, please offer me the tracking number of your returned parcel. I will confirm with our warehouse about this problem.

Please don't worry.

I will definitely help you with this issue ASAP.

Email: doris@fashionmia.com

Best wishes! Fashionmia.com

Company responded
Tacey Ovn
map-marker Astoria, New York

FASHIOMIA IS A BIG SCAM!!

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Fashionmia - FASHIOMIA IS A BIG SCAM!!

I ordered 5 dresses a month ago.

The shipment was partial.

The dresses were cheap (polyester material and poor couture) an some didn't fit.

The return was impossible as any regular shipment was more expensive than the dresses themselves.

One dress was never shipped even though I was informed prior to finding out (when I contacted them) that it was not in the stock. Not only that, they refused to refund me for the dress and tried to sell me some other items.

It is a disaster and an absolute frustration.

THE WORST SCAM EXPERIENCE THAT ANY BUYER WOULD UNDERGO.

FASHION MIA SHOULD BE STOPPED!!!

View full review
Loss:
$22
Cons:
  • Misleading pictures
  • That i never got my refund
  • I did not like it
Reason of review:
Problem with delivery

Preferred solution: Full refund

9 comments
Guest

I just called my bank and told them that I have been scammed, and they returned my money.

Guest

I ordered from this company and after reading negative reviews I got scared and now I sent them email and asking when they can refund my money because I cancelled my orders, I just sent them email yesterday Oct 7,2017 and today Oct 8, 2017 I’m still waiting for their response..

FashionmiaCares
Fashionmia Response

Dear friend,sorry to hear that you have an unpleasant shopping experience.Please accept our sincere apology.Could you please email me your order number and your problem details to doris@fashionmia.com? I will definitely give you a satisfactory answer.

Guest

Doris... Or whoever your real name is who are you kidding you're not going to help this person out just like you're not going to help out the hundreds of others that want refunds for the *** clothing that you are advertising and scamming people with..

it's bad enough we have to wait months to get the order only to open up too horrible items..I want my money back...

you ***.. and it takes a lot to make me curse!

FashionmiaCares
Fashionmia Response

Dear friend,

It is a pity to see that your shopping experience with us is not pleasant.We treat the satisfaction of our customers as our priority. Please accept our sincere apology for any inconvenience caused to you.You have not received one of your products and have not received the refund either?

Could you please email me your order number and your problem details to doris@fashionmia.com? We will try our best to help you solve your problems.

Guest
reply icon Replying to comment of Fashionmia Response

Awww you're concerned about her refund are you? ***!

Just posting that on here so that others will see it and take it that you are an up and up company and actually do respond...

she probably will never see it! That's the bottom line of how your so-called company works

FashionmiaCares
Fashionmia Response
reply icon Replying to comment of Guest-1171002

 Dear friend, thank you for your comment. We are a legit company and respect every customers.

But we do not accept libel. If you have any questions or misunderstanding, please email me to doris@fashionmia.com.

I promise i will try my best to explain. Thank you

Guest
reply icon Replying to comment of Fashionmia Response

You are really full of it. Sweet talks are never good erasers for bad business. Be honest and admit your outraging scams, at least you get some respect.

Guest
reply icon Replying to comment of Fashionmia Response

You are really full of it. Sweet talks are never good erasers for bad business. Be honest and admit your outraging scams, at least you get some respect.

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Company responded
Keion Nif
map-marker Brisbane, Queensland

Dress purchases

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I ordered two Bodycon dresses through Fashionmia and absolutely love them! Great value for money and dresses feel very nice on. Cant wait to wear them! From the time I ordered them they took less than two weeks to arrive and I was able to track them from when they were shipped. My only advice would be to carefully check the size, and would probably opt for a size bigger. I had contact with the customer service team through Cassie and had very prompt responses to my questions. So overall I am a happy customer and look forward to making further purchases in the future.
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Pros:
  • Low prices
  • Great service
  • Quick delivery
Reason of review:
Good quality
1 comment
FashionmiaCares
Fashionmia Response

Thank you for this,Cassie has been so happy that you are satisfied with us :P

Wish you all the best ^^

Anonymous

Is a joke

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Fashionmia - Is a joke
Fashionmia - Is a joke - Image 2

This is my 2nd order and my satisfaction level still low. Ordered overcoat, saw the picture on website look so good and see what I got then you decides, the one I got look like no skill to do job, hmm very disappointed.

Also the waits time very long, it said on website 7-15 business days but I notice that from my 2 orders it took time about 40-45 days to receives all items

My current order place on 11/11/15 today 12/10/15 I only got 2 items out of 5.

The quality and sizing are never reach my standard, even though the chart size show, every item same size I measured it and it came out difference, that meant in the factory they didn't do a good job at all. That why this is will be my l last order.

View full review
Cons:
  • Picture on website and real product not match
  • Sizing
Reason of review:
Not as described/ advertised

Preferred solution: Let the company propose a solution

8 comments
Guest

I agree on their delivery time is way too long. I have ordered a few orders and my items take forever to arrive.

However, all my dresses are lovely. I simply wish they would deliver their orders quicker.

Guest

Items look nice on website but product received is of extremely poor quality. Sizing is off - think Asian petite, size L is like size 8-10 US...will not purchase again. Buyer beware - prices are low for a very good reason...

Guest

Woooooooooooooooooooow!!!

Guest

what the eff is THAT?!? Not at all like the picture they showed on their website. Sorry that you were scammed by this piece of *** company too.

Guest

Oh wow...TY for posting this and saving me time, frustration, money...when it's too good to be true, it is! I need to unlike this site on FB asap - TY!

Guest

I couldn't stop comparing those two pictures until the laughter coming out of me was under control! I just keep picturing my wife's face as she's opening the box, if I had ordered her that coat!

It's so awful, it's tempting to get one as a *** gift!(Keeping a very nice coat waiting on the side to get me out of hot water, of course!) You must have been just stunned seeing it! (There I go laughing again..!!!)

Thank you for keeping me from being beat up and sleeping on the couch. And for the laughs, too. Oh man...

I was about to order that same coat, and a couple of others as well. I'm off to the mall to get what I'm paying for.

Guest

this is so so so bad, i was about making my orders but was scared paying online cux of frauds, i decide checking if it real to my big surprise......... i've been reading baddest compliment about fashionmia that its to say its no go area. thank u my father for saving me.

Guest

I ordered that same coat and what I got looks just like yours. I will never order from them again.

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Company responded
Stanely Rfr

Thank you Fashion Mia!!!

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I was extremely pleased with the ease of ordering and paying.The items were shipped in the time frame indicated at the time of purchasing. I was a bit skeptical about the quality of the fabric, but MUST say I was pleasantly surprised and happy. The floral printed dress is a lovely fabric and for the price it is definitely a great addition to your work/office wardrobe :-). For me the sizes do run a bit small but it was very easy working with customer service in getting the right sizes.Thank you Customer Service for making the process simple and straightforward, Will definitely be purchasing from FashionMia again!!!
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Pros:
  • Friendly customer service
  • Low price
Reason of review:
Good customer service
1 comment
FashionmiaCares
Fashionmia Response

Happy to know you are pleased with the clothe and our service :P

Thank you for shopping with us and all the best to you

Company responded
Celesta Ztg
map-marker Boise, Idaho

I am absolutley done with FashionMia! I am sick of excuses!!!!!!!

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I am absolutley done with FashionMia! I am sick of excuses!!!!!!!
I am absolutley done with FashionMia! I am sick of excuses!!!!!!!  - Image 2
I am absolutley done with FashionMia! I am sick of excuses!!!!!!!  - Image 3
I am absolutley done with FashionMia! I am sick of excuses!!!!!!!  - Image 4
Their clothes appear amazing but it is so not worth all that hassle that I have been through!!! I have dealt with a lot of online businesses overseas but this one takes the cake as the WORST one. I ordered a dress in February but little did I know that it was NOT in stock but it was ordered any way. Money was taken from my account for the dress. A few weeks went by and the order was still in processing mode when I checked on the order. When I inquired about it I was informed that the dress I wanted wasn't in stock, they gave me a credit so I decided to buy something else. That was a mistake!!!!! I began to notice that the second order was also taking longer than normal to get to me. This time they offered me a credit or a refund. I opted for the refund. This happened in April, it is now July and I'm still getting the runaround from the customer service department. I've sent SEVERAL emails and although the ladies seem nice, no one will call you directly and that is something I do not like or trust. I'm still waiting on my refund and getting a lot of excuses why I haven't got it yet. I know at this point that I probably will NEVER get it and am probably be ignored since the last email I sent them I was impatient and was less than nice.
View full review
Loss:
$47
Pros:
  • Design
  • Beautiful clothes
  • Great range and affordable prices
Cons:
  • Would not call me to work out solution
  • Took order a long time to get to me
  • Getting the runaround from cust service
Reason of review:
Failure to give a refund

Preferred solution: Full refund

6 comments
Guest

Yep. LIES after LIES of when my refund would be delivered.

A full year later, they still lie. "5-7 days" for a refund has been the promise in email after email after email.

SCAM COMPANY WITH *** QUALITY AND BAIT AND SWITCH PRODUCTS. THEY NEED TO BE SHUT DOWN.

Celesta Ztg

Here it is five business days later and no sign of my refund; not even a confirmation email! What a surprise.

FashionmiaCares
Fashionmia Response

Hello Nicole,

Thank you for sharing your experience here. My sincere apology for this unfortunate situation.

I checked your three orders, however, I didn't find any refund request to our financial department.

Could you please email me and I will confirm your problems ASAP. Please don't worry, after my confirmation, refund will be back within 5 business days.

Email: doris@fashionmia.com

Best regards,

Fashionmia.com

Celesta Ztg
reply icon Replying to comment of Fashionmia Response

I find amusing that you stated that you could not find a refund claim with the financial demartment. (Maybe you should talk to Skye who was originally emailing me,  she was the "one" to help me file for the refund.) Let me direct your attention to the email you sent me SOME time ago that I forwarded to you with this message. I sincerely doubt it will take five days since I have been given the run around SEVERAL times in the past few months.

Guest
reply icon Replying to comment of Celesta Ztg

Yep. Same story as mine.

I have customer service email responses (what a joke that there is ANY service!) from "Lucky" and from "Valerie" and from "Sunny" and from "Meagan" and.... This stinks.

Guest
reply icon Replying to comment of Fashionmia Response

SUCH LIES. I too have an open case #118744 with FashionMia.

I have an inbox overflowing with lies. This is the most current email I received from these rip offs:

Dear Valued Customer,

Thanks for contacting with us and hope that I can help you solve the problem.

I have checked and confirmed with our Financial department, according to their feedback, your refund will be handled in the next 5-7 working days.

Would you mind waiting for 5-7 working days?

If there is still no refund 5-7 working days later, our Financial department manager will deal with this for you directly. Thanks for your understanding very much.

Best regards, Valerie Customer Service Team www.fashionmia.com CLEARLY, they have NO intention of refunding or making this right. It has been "5-7 days" for MONTHS!

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Company responded
Anonymous

Fashionmia - Fedex Delivery Service Review

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I order three dresses early December for my elderly mom. She's on a fix income, her dresses never came, but fashionmia received my money from paypal. They didn't provide a fedex tracking number. Is this company a scam? How can i file a federal complaints?
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Reason of review:
Problem with delivery
1 comment
FashionmiaCares
Fashionmia Response

Dear Customer

Thank you for your order and post here,would you please offer us your order number so that we could check the order status for you. Or please email me with your order number and problems to lollie.zou@orderplus.com ,we will get back to you ASAP.

Thank you very much.

FashionMia

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